I’ve been gratified to see so many people engaging around the topic of metrics. Yet, I know from experience that when you start advocating for a measurement program, there are always a few skeptics who view it as just more process and overhead. That’s why I wanted to share today some links to brief case studies we’ve done with a few of our consulting clients.

You see, one of the things we promise in each and every client proposal is that we will care enough about their success to measure the impact of the work we do. So it’s exciting to see that promise making a difference. For example, a targeted mentoring program established at Merchants Insurance Group resulted, among other value-adds, in one program realizing 758% revenue growth in the first two months of introduction. In another case, helping a manufacturing company to complete a new factory on schedule helped the company to begin realizing profits seven months ahead of schedule. Not only that, but 400 new jobs were created by the project.

With job creation as a primary focus of the American Recovery and Reinvestment Act, it seems to me that the need for project discipline, and smart performance tracking, has never been greater. Not only the public agencies who are now receiving the funds, but the contractors and vendors who carry out the work are being called on to plan realistically, execute efficiently, and show by the numbers that they’ve succeeded.

Tags: ARRA, job creation, Performance Measurement

This entry was posted on Tuesday, April 28th, 2009 at 10:08 am and is filed under Performance Measurement. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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